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Privacy Policy

How we collect, use and protect your information, in plain language.

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Overview

This Privacy Policy explains how FlyHugz® (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or shop with us. We keep things simple, and we never sell your data.

Information we collect

When you shop or get in touch, we may collect:

  • Contact and order details such as your name, email, shipping address and phone number.
  • Payment information, which is processed securely by our payment providers (we never store your full card details).
  • Device and browsing information collected automatically through cookies and similar technologies, to help our site work and improve.

How we use your information

We use your information to process and deliver your orders, provide customer support, send order updates, improve our products and website, and (only if you opt in) send you marketing emails about offers and new products.

Marketing emails

You can unsubscribe from our marketing emails at any time using the link in any email, or by contacting us. We'll always respect your choice.

Cookies

We use cookies to keep your cart working, understand how our site is used, and personalize your experience. You can control cookies through your browser settings.

How we protect your data

We use secure, industry-standard measures to protect your information, including encrypted checkout. While no method is ever 100% secure, we work hard to keep your data safe.

Your rights

You can ask us to access, correct or delete the personal information we hold about you. Just email Support@FlyHugz.com and we'll take care of it.

Contact us

Questions about your privacy? Email Support@FlyHugz.com, or write to FlyHugz Enterprises LLC, 3140 W. Main Street, Riverton, WY 82501, US.

Quick answers

Frequently asked questions

What information do you collect?
Just what we need to serve you: your contact and order details, payment info (processed securely, never stored in full by us), and basic browsing data via cookies.
Do you sell my data?
Never. We do not sell your personal information to anyone.
How do I unsubscribe from emails?
Use the unsubscribe link at the bottom of any email, or email us, and we'll remove you right away.
Is my payment information safe?
Yes. Checkout is encrypted, and your card details are handled by trusted payment providers, never stored in full on our side.
Can I have my data deleted?
Of course. Email Support@FlyHugz.com and we'll access, correct or delete your information on request.

Still have questions?

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