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Disclaimer of Liability

Important notes on the use of our products and information.

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Comfort, used responsibly

FlyHugz® products are designed to make travel more comfortable and restful. They are comfort accessories, not medical devices, and they are not intended to diagnose, treat or cure any medical condition.

Use as intended

Please use our products as intended, for resting and supporting your head and neck while seated. If you have a neck, back or other health condition, we recommend checking with a healthcare professional before use.

Information on this site

We share information and real customer experiences to help you choose. Individual results and comfort can vary from person to person, and nothing on this site should be taken as medical advice.

Limitation of liability

To the fullest extent permitted by law, FlyHugz® is not responsible for any injury, loss or damage arising from misuse of our products or reliance on information provided on this site. Your use of our products and website is at your own discretion.

Questions?

If anything is unclear, we're happy to help. Email Support@FlyHugz.com.

Quick answers

Frequently asked questions

Is FlyHugz a medical device?
No. FlyHugz® is a comfort accessory for travel, not a medical device, and it isn't intended to diagnose, treat or cure any condition.
Can it help with neck pain on flights?
It supports your head so your neck isn't straining, and many travelers feel a big difference. Results can vary from person to person.
Is it safe for everyone?
Please use it as intended, for resting your head while seated. If you have a neck, back or other health condition, check with a healthcare professional first.
Will my results be the same as others?
Comfort is personal, so experiences can vary. That's exactly why every order is covered by our 60-day guarantee.

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